The plumber answering service that catches the burst-pipe call while you're on another job.

No, and it says so. It's an AI answering service that discloses up front that it's an automated assistant. What it never does is what voicemail does — lose the call. It answers 24/7, asks the questions a plumbing dispatcher would ask, and gets the lead to your phone while the caller is still on the line.

It answers as your company, collects the caller's name and callback number, and asks the plumbing questions that matter: is water actively running, have they found the shutoff, and what fixture or line is involved. On Pro, the moment it recognizes an emergency, it tells the caller the on-call plumber is being alerted and will call them right back — then it instantly calls your phone with the details, redialing if you miss it, and sends the same alert by email and push.

No. Nothing is ported and nothing changes on your trucks, website, or Google listing. We set up call forwarding on your existing line, so the AI only picks up when you don't — after hours, while you're under a sink on another job, or whenever you choose.

That's exactly the gap this covers. When you can't pick up because both hands are on a wrench, the AI answers on the first ring, runs the intake, and sends you the caller's name, number, and problem. On Pro, real emergencies ring your phone right away, and it tries again if you miss it (2 or 3 attempts, your choice), with the same alert by email and push. Everything else waits in your email until you're out from under the sink.

The system calls your phone again — 2 or 3 attempts total, your choice in Settings — and the same alert also goes out by push notification and email the second the call ends. Every call — emergency or not — also lands in your email with the caller's info, the full transcript, and the recording, and lives in your web portal, so nothing depends on you catching one ring.

The intake is written for plumbing, not adapted from a generic script. It asks whether water is actively flowing, what's affected — a burst pipe, a sewer backup, a dead water heater, a frozen line — and how long it's been going on, plus name, callback number, and the property address details you'd want before calling back. A no-hot-water call and a basement-filling-up call get triaged differently, the way you would.

Yes, on the Pro plan — that's the whole point of a trade-specific intake. (Starter answers, runs the intake, and emails you every lead, but doesn't rank urgency.) A slow drip or a quote request gets captured politely and sent to your email for the morning. Active water, sewage in the house, or no heat in winter gets flagged as an emergency, and your phone rings within seconds with the details already collected, and it tries again if you miss it (2 or 3 attempts, your choice), with the same alert by email and push.

Days, not weeks — and we do the work. We register your business with the carrier and set up the call forwarding remotely; your part is a short call to approve the greeting and confirm how you want emergencies handled.

No contract. Plans start at $149/month, month-to-month, cancel anytime — no setup fee — and it starts with a 7-day free trial on your real line before you pay anything. The pricing is on this page because most answering services make you sit through a sales call to hear a quote. A human service bills every minute of every call, so your busiest week is your biggest bill. Here you get a set number of calls a month — 100 or 250, depending on the plan — and anything past that is $3 a call, not a renegotiation. The line keeps answering either way, and the AI takes every caller at once, so a cold snap never hits a busy signal. Call-backs to your phone are free — they never count toward your monthly calls.