The Backup Line

Built for Restoration, Roofing & Plumbing companies

Your team already answers most calls. This catches the ones they don't.

It answers what your team can't, sorts the emergency from the routine, and emails you the lead before they hang up.

Call it. Act like a customer for your issue.

How it works

1

Your number stays yours

Nothing to port, nothing to change on your trucks, website, or Google listing. We forward calls to us only when your team doesn't pick up.

2

The AI answers — disclosed, up front

It asks what actually matters for your trade: standing water and insurance carrier for restoration, storm date and roof age for roofing, active leak status for plumbing.

3

You get the job, not just a message

The AI commits to a real arrival window — never a date-picker — and emails you the caller's details before you've even seen the missed call.

What's included

One flat price. No add-ons to hunt for later.

  • 24/7 after-hours + overflow answering
  • Owner email with caller info, transcript & recording the moment the call ends
  • Commits to a real arrival window on the call — never a date-picker
  • Emergency human hand-off, live, every time
  • Trade-native intake for restoration, roofing & plumbing — not generic questions
  • Call recordings + full transcripts
  • Searchable call history with CSV export — your data stays yours
  • One-tap kill switch — turn it off and calls ring through like before

Cheaper tools exist. They also expect you to build it.

There are AI receptionists for fifty dollars a month. They're software — you set them up. This is the same technology, installed and maintained for you, with an intake script written for restoration work specifically.

Self-serve AI tools

$49–65/mo

You write the script, you configure the forwarding, you test it, you fix it when it mishandles a burst pipe at 2 a.m.

The Backup Line

$297/mo

We install it on your line, test it with a live call, and tune the intake for your trade. You never open a settings page.

Human answering service

$4,000/mo

A stranger reads a script, takes a message, and doesn't know what standing water means.

One caught emergency call is worth thousands — a restoration job, a storm-damage roof, an emergency plumbing call. One job pays for the entire year. Everything after that is margin you were losing to voicemail.

Don't take our word for it — call it

Dial the number below and act like a customer for your issue. Answer its questions like a real caller. That's the whole demo.

1 (918) 223-4411

One price. Everything included.

No contract. Cancel anytime.

$297/month

+ $199 one-time setup

  • Setup includes carrier registration for your business
  • Full phone setup and testing
  • Your first month of call reviews
7-day free trialNo contractCancel anytime

I'll call you to set it up — takes about 20 minutes, all on my end. Your number doesn't change.

No card required. 7 days on your real line, cancel anytime.

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Questions

Is the demo my actual phone system?+

No. The demo line runs the same setup we install for you — call it and try a real scenario to hear exactly what your callers would experience. When we install it on your business, we never touch your published number; it only picks up when your team doesn't.

Will this replace my receptionist or office staff?+

No. It's built to catch overflow only — after-hours, no-answer, and surge. Your team still answers first; the AI is the backup that used to just go to voicemail.

What happens on a real emergency, like a burst pipe at 2 a.m.?+

The AI never handles a crisis alone. The moment it recognizes an emergency, it warm-transfers the caller live to your cell — you're talking to them directly.

How long does setup actually take?+

About 20 minutes. We handle your carrier registration and call forwarding remotely — your number, website, and Google Business listing never change.

Is there a contract?+

No. Month-to-month, cancel anytime. Start with a 7-day free trial on your real line before you pay anything.